Annual Meeting Postponement
Lea County Electric Cooperative, Inc.'s (LCEC) board of trustees has postponed the upcoming annual meeting scheduled for April 24, 2020, to a later date. The Cooperative is following the New Mexico Department of Health's "Public Health Emergency Order to Limit Mass Gatherings Due to COVID-19", based on the Governor of the State of New Mexico's Public Health Emergency declaration in Executive Order 2020-004. Once this order is lifted, the annual meeting will be rescheduled at a time and place that is both safe for employees and members.
The board of trustees, along with management, will continue to monitor the effect of COVID-19. We want to assure you that LCEC has plans in place for the continued delivery of reliable service to its members. Our employees and trustees are working with electric cooperative leaders across the state and nation to maintain the electric grid without disruption. We have a strong track record of responding to emergencies, and we are taking proactive steps to respond to the evolving public health emergency and challenges of COVID-19.
LCEC is following government guidelines on social distancing and reducing face-to-face contact to help protect our community and keep our employees safe, healthy, and on the job. We closed our lobbies on March 23, but our drive-thru in Lovington and Plains office locations as well as phone lines remain open.
We encourage members to use the following options for payments and transactions.
• Drive-thru in Lovington and Plains office locations Monday – Friday, during regular business hours
• Pay electric bill, report outages, and track electrical use on SmartHub
• Autopay by bank account or by contacting us to set up automatic payments
• Pay by phone, website, mail, and night drop box
LCEC’s website offers energy saving tips as families spend more time at home. Follow us on Facebook and Twitter for updates. Our customer service representatives are here to help you during business hours at 575-396-3631. Our outage line is available 24/7. REPORT OUTAGES to 575-396-3631 by selecting option 2, and see our online Outage Center for a current outage map. You can also report outages on SmartHub or online.
Established in May 1949, Lea County Electric Cooperative, Inc. is a member-owned cooperative headquartered in Lovington, New Mexico, with branch offices located in Tatum, New Mexico, and Plains, Texas. This institution is an equal opportunity provider and employer.
LCEC COVID-19 INFORMATION
To our trusted Members,
The safety and well-being of our Membership and employees is of utmost importance to Lea County Electric Cooperative (LCEC). As part of that commitment, we wanted to take a moment to share our current stance and practices as it relates to the Coronavirus (COVID-19).
In short, we are monitoring this situation very closely, and following recommended practices as outlined by the Centers for Disease Control (CDC) and World Health Organization (WHO). Furthermore, our internal Business Continuity Team is in ongoing and frequent communications, assessing the progression of COVID-19, reviewing our current practices and adjusting our course based on recommendations as outlined by the CDC and WHO. LCEC has had a Disaster Preparedness Plan and Pandemic Plan Procedure in place for several years. We are exercising these plans today.
To date, we've taken the following actions:
- We've developed a contingency plan should an employee contract COVID-19, where we will take all necessary preventative matters to isolate and minimize the risk of spread.
- Enhanced cleaning – additional cleaning measures have been implemented, including sanitizing commonly touched surfaces frequently throughout the day.
- Hygiene – Employees are being encouraged to practice good hygiene consistent with advice published by the CDC
- Technology – LCEC has a variety of technologies available to minimize the amount of physical interaction required to perform business functions and still maintain high levels of productivity.
- Payment options that are available to you without visiting our offices are.
- Pay by Phone with Credit Card 575-396-3631 Option 1
- SmartHub App (Computer, tablet, or smartphone)
- Online Bill Pay at www.lcecnet.com
- Night Drop
- Payment options that are available to you without visiting our offices are.
- Third Parties – LCEC is closely evaluating its business relationships and contacts with external parties.
We are committed to keeping you up to date as developments arise. Thank you for your membership. We hope you and your loved ones stay safe and healthy!
Executive VP & General Manager
LCEC CONTRACTS ALAMON FOR
ANNUAL POLE INSPECTION PROGRAM
Lovington, NM—January 10, 2020—Lea County Electric Cooperative, Inc. (LCEC) has contracted with Alamon Utility Services out of Kalispell, Minnesota to conduct our annual power pole inspection for quality, condition, and stability of our transmission and distribution poles. Inspections will begin February 2020 and will continue through March 2020. Inspections will occur throughout LCEC’s service territory in Yoakum, Gaines, and Cochran Counties.
LCEC wants members to know what to expect during annual pole inspections. Members may see the inspection crews using pickups and four-wheelers (ATV’s) on or near their property. Alamon Inspectors will have photo ID's with the blue and white Alamon logo, and they will be operating in clearly marked vehicles with the LCEC logo. In some cases, they may need to ask property owners to access utility poles that are behind fences or gates.
The pole inspections take a few minutes and help verify that the poles on your property are safe for the public and LCEC employees. Inspections are designed to ensure the stability of the utility’s wood transmission and distribution poles which is critical during high wind producing storms.
Inspectors may enter yards and excavate soil at the base of the poles to conduct their inspections and to treat the buried pole section. Contractors will repack the ground around the pole once they have completed their tasks.
Established in May 1949, Lea County Electric Cooperative, Inc. is a member-owned cooperative headquartered in Lovington, New Mexico with branch offices located in Tatum, New Mexico, and Plains, Texas.
LEA COUNTY ELECTRIC COOPERATIVE, INC. (LCEC) ANNOUNCES NEW METERS TO IMPROVE
RELIABILITY AND EFFICIENCY
May 24, 2019--LCEC announced that the utility will be investing in replacing aging infrastructure. As part of the current work plan, new meters will be installed to improve the reliability and efficiency of the existing electric distribution system.
LCEC has contracted with Anixter to install the new meters. LCEC wants members to know what to expect during this meter exchange process. Members may see Anixter employees on their property. Anixter employees will be in uniforms with their logo, with an LCEC name badge indicating LCEC contracts with them, and they will be operating in clearly marked vehicles with an LCEC magnetic logo. In some cases, they may need to ask property owners to access their meter if located behind fences or gates.
Installation of new meters will begin in June 2019 and is expected to be completed by September 2019. LCEC members can find a complete schedule at LCEC’s website LCECnet.com in “Member Services” tab labeled Meter Installation Schedule.
The impact of the installation is minimal. Co-op members can expect to lose power for a few minutes on the day of the installation. In addition, the next bill will show two-meter readings: one from the old meter and one from the new meter.
The new meters will enable the cooperative to perform several functions remotely, such as reading meters and reconnecting power. Other benefits from the meters include:
- Faster response to outages due to communication with new outage management software.
- More efficient power distribution, helping us keep costs down for members
- More accurate information about outages and restoration times
- More information about your power use
- Better detection of power theft
- Upgrade metering system; retiring old meter technology and replacing with new meter technology
LCEC is looking out for its members by investing in new technology to improve efficiency and reliability.
SCAM CALLS CONTINUE
December 12, 2018-Lovington, NM—Lea County Electric Cooperative, Inc. (LCEC) has continued to receive complaints from members being contacted to pay their electric bill or be disconnected. The scam calls are showing up as LCEC’s phone number of 575-396-3631. They are requesting for payment over the phone and are also offering to go to members residences to collect payment. Tuesday evening, someone claiming to be from LCEC called an elderly Lovington resident stating they were needing to make a payment on their account to avoid disconnection. They went to the member’s residence and collected an extreme amount of money. LCEC was notified early Wednesday morning and urged the member to notify local authorities immediately.
LCEC does not make disconnection calls after normal business hours, which are Monday through Friday 8 AM to 5 PM. When disconnection calls are placed LCEC does not ask for immediate payment. LCEC does not collect money at a member’s residence.
LCEC reminds members to be aware of telephone scammers demanding payment for your electric bill. Never give any personal, confidential, or financial information to any anonymous individual on the phone or in person.
If you receive a phone call and are in doubt, call LCEC immediately at 575-396-3631. you feel you have been targeted of a scam we encourage you to report this to your local authorities as soon as possible.
Lea County Electric Cooperative's Education Foundation Scholarship Program Transformed
September 6, 2018 —Lovington, NM —Lea County Electric Cooperative, Inc. (LCEC) announces that the LCEC Education Foundation (Foundation) has changed from an eight-semester program to a one-time $5,000 scholarship program. The change will take effect on January 1, 2019, for the Fall 2019 semester.
The scholarships are available to an active LCEC member or dependent of a member residing within a county served by LCEC; a graduating senior in the current year from an accredited public or private high school, homeschooled, or have obtained a New Mexico/Texas GED or equivalent within a county served by LCEC; and 19 years of age or less pursuing an undergraduate degree.
Since 1987, the Cooperative has issued 2.2 million dollars in scholarships through the Foundation and continue to fulfill our commitment to the community. Funding for these scholarships is provided from unclaimed capital credits that would otherwise be escheated to the state of New Mexico general fund. If escheated, these funds would be earmarked for state projects outside of LCEC’s service areas. The funds from the Foundation scholarships guarantee this money will benefit our members by assisting with the expense associated with pursuing a college education.
Those interested in applying for the scholarship can contact any LCEC office or area high school counselors. Information and applications are available online by logging into our website at www.LCECNET.com and visiting our community section. The deadline to apply for Fall 2019 scholarship is January 11, 2019.
New LCEC General Manager Selected
The Board of Trustees of Lea County Electric Cooperative, Inc. (LCEC), after an extensive national and internal search, has named Bobby Ferris as LCEC’s next General Manager. Ferris will take over management of the Cooperative from Gary L. Hurse on November 6. Hurse is retiring on January 1, 2018 after 13 ½ years as head of the utility. He will help with the transition where needed until his retirement.
Ferris, a Georgia native who has family ties to west Texas, has worked in the cooperative industry for 21 years. He has a Bachelor of Science degree in Political Science with a minor in Public Administration from Georgia College and State University. He comes to LCEC with CEO/general management experience and has key skills in strategic planning, contract negotiation, government relations, marketing, mapping, member services, key accounts, and energy services. He has served on statewide cooperative-related boards and in various civic groups in the communities he has served and lived. Ferris and his wife, Amberly, look forward to being a part of the communities served by the Lea County Electric Cooperative.
“The board is very excited about bringing someone with Ferris’ qualifications on as Lea County Electric’s new General Manager,” said LCEC Board of Trustees president John Graham. “We believe he has the skills to continue offering the service and excellence our members expect and deserve.”
Ferris stated, “I look forward to the Cooperative continuing to provide reliable service that is member focused and member driven.”
Ferris is Lea County Electric Cooperative’s fifth general manager in the utility’s 68-year history. LCEC’s trustees and staff look forward to working with Ferris to serve its members with reliable and affordable energy services.
Established in May 1949, Lea County Electric Cooperative, Inc. is a member-owned cooperative headquartered in Lovington, New Mexico with branch offices are located in Tatum, New Mexico, and Plains, Texas.
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For more information, please contact Rosie Insilan at 575-396-3631 or 1-800-510-5232.
This institution is an equal opportunity provider and employer