LOVINGTON, New Mexico - Lea County Electric Cooperative, Inc. (LCEC) board of trustees made the difficult decision not to participate in the National Rural Electric Cooperative Association 2021 Government-in-Action Youth Tour trip at their September board meeting. This decision was determined due to the current pandemic, unexpected future travel restrictions between states, and unforeseen restrictions while visiting Washington, D.C. LCEC’s main priority is the health and safety of its members.
The Government-in-Action Youth Tour trip is an opportunity that has been available to students since 1978. LCEC is a proud sponsor of this program as local area students learn about electric cooperatives, the State government, and the United States government. LCEC’s board of trustees has full expectations of continuing to participate and sponsor students in the Government-in-Action Youth Tour trip in the future. If you have any questions, call the Marketing and Member Services department at 575-396-3631.
Lea County Electric Cooperative, Inc. has resumed normal operations and reopened our lobbies for business effective, Monday, June 1, 2020. We are taking special measures to protect members and employees as the COVID-19 pandemic continues.
Hours of operation are;
Lovington Office: 8 a.m. until 5 p.m., Monday through Friday (MT)
Tatum Office: 8 a.m. until 4:30 p.m., Monday through Friday (MT)
Plains Office: 8 a.m. until 4:30 p.m., Monday through Friday (CT)
As the pandemic continues, members are encouraged to use our drive-thru service or other electronic means of doing business whenever possible to reduce the risk of exposure.
We are continuing to closely monitor the latest developments regarding COVID-19 and following recommendations from local and state officials, including the CDC.
We are Taking Extra Precautions:
- Installing clear acrylic sneeze guards in each Customer Service Representative window
- Adding social distancing markers to our lobby floors to help keep visitors at least 6 feet apart
- Distributing face masks, gloves and sanitizing products to our offices and employees
- Enhancing cleaning and disinfecting procedures throughout our offices
- Requiring employees who interact with members to wear masks and wash or sanitize hands frequently
If you have a question about your account, give us a call at 575-396-3631. Our Customer Services Department is available Monday through Friday, 8 a.m. to 5 p.m. (MT).
Lea County Electric Cooperative, Inc.'s (LCEC) board of trustees has postponed the upcoming annual meeting scheduled for April 24, 2020, to a later date. The Cooperative is following the New Mexico Department of Health's "Public Health Emergency Order to Limit Mass Gatherings Due to COVID-19", based on the Governor of the State of New Mexico's Public Health Emergency declaration in Executive Order 2020-004. Once this order is lifted, the annual meeting will be rescheduled at a time and place that is both safe for employees and members.
The board of trustees, along with management, will continue to monitor the effect of COVID-19. We want to assure you that LCEC has plans in place for the continued delivery of reliable service to its members. Our employees and trustees are working with electric cooperative leaders across the state and nation to maintain the electric grid without disruption. We have a strong track record of responding to emergencies, and we are taking proactive steps to respond to the evolving public health emergency and challenges of COVID-19.
LCEC is following government guidelines on social distancing and reducing face-to-face contact to help protect our community and keep our employees safe, healthy, and on the job. We closed our lobbies on March 23, but our drive-thru in Lovington and Plains office locations as well as phone lines remain open.
We encourage members to use the following options for payments and transactions.
• Drive-thru in Lovington and Plains office locations Monday – Friday, during regular business hours
• Pay electric bill, report outages, and track electrical use on SmartHub
• Autopay by bank account or by contacting us to set up automatic payments
• Pay by phone, website, mail, and night drop box
LCEC’s website offers energy saving tips as families spend more time at home. Follow us on Facebook and Twitter for updates. Our customer service representatives are here to help you during business hours at 575-396-3631. Our outage line is available 24/7. REPORT OUTAGES to 575-396-3631 by selecting option 2, and see our online Outage Center for a current outage map. You can also report outages on SmartHub or online.
To our trusted Members,
The safety and well-being of our Membership and employees is of utmost importance to Lea County Electric Cooperative (LCEC). As part of that commitment, we wanted to take a moment to share our current stance and practices as it relates to the Coronavirus (COVID-19).
In short, we are monitoring this situation very closely, and following recommended practices as outlined by the Centers for Disease Control (CDC) and World Health Organization (WHO). Furthermore, our internal Business Continuity Team is in ongoing and frequent communications, assessing the progression of COVID-19, reviewing our current practices and adjusting our course based on recommendations as outlined by the CDC and WHO. LCEC has had a Disaster Preparedness Plan and Pandemic Plan Procedure in place for several years. We are exercising these plans today.
To date, we've taken the following actions:
- We've developed a contingency plan should an employee contract COVID-19, where we will take all necessary preventative matters to isolate and minimize the risk of spread.
- Enhanced cleaning – additional cleaning measures have been implemented, including sanitizing commonly touched surfaces frequently throughout the day.
- Hygiene – Employees are being encouraged to practice good hygiene consistent with advice published by the CDC
- Technology – LCEC has a variety of technologies available to minimize the amount of physical interaction required to perform business functions and still maintain high levels of productivity.
- Payment options that are available to you without visiting our offices are.
- Pay by Phone with Credit Card 575-396-3631 Option 1
- SmartHub App (Computer, tablet, or smartphone)
- Online Bill Pay at www.lcecnet.com
- Night Drop
- Payment options that are available to you without visiting our offices are.
- Third Parties – LCEC is closely evaluating its business relationships and contacts with external parties.
We are committed to keeping you up to date as developments arise. Thank you for your membership. We hope you and your loved ones stay safe and healthy!
Executive VP & General Manager
Lovington, NM—January 10, 2020—Lea County Electric Cooperative, Inc. (LCEC) has contracted with Alamon Utility Services out of Kalispell, Minnesota to conduct our annual power pole inspection for quality, condition, and stability of our transmission and distribution poles. Inspections will begin February 2020 and will continue through March 2020. Inspections will occur throughout LCEC’s service territory in Yoakum, Gaines, and Cochran Counties.
LCEC wants members to know what to expect during annual pole inspections. Members may see the inspection crews using pickups and four-wheelers (ATV’s) on or near their property. Alamon Inspectors will have photo ID's with the blue and white Alamon logo, and they will be operating in clearly marked vehicles with the LCEC logo. In some cases, they may need to ask property owners to access utility poles that are behind fences or gates.
The pole inspections take a few minutes and help verify that the poles on your property are safe for the public and LCEC employees. Inspections are designed to ensure the stability of the utility’s wood transmission and distribution poles which is critical during high wind producing storms.
Inspectors may enter yards and excavate soil at the base of the poles to conduct their inspections and to treat the buried pole section. Contractors will repack the ground around the pole once they have completed their tasks.
Established in May 1949, Lea County Electric Cooperative, Inc. is a member-owned cooperative headquartered in Lovington, New Mexico with branch offices located in Tatum, New Mexico, and Plains, Texas.